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These Terms of Use govern access to and use of the Rahat.fr website, online platforms, digital tools and related services made available by Rahat.fr.


By accessing or using the website or any service made available through it, you acknowledge that you have read and understood these Terms of Use and agree to comply with them. If you do not agree with these Terms, you should not use the relevant website or service.


These Terms of Use apply primarily to the use of our website and digital environment. Specific purchases, subscriptions, projects or paid services may also be subject to separate contractual terms, quotations, orders, licences or General Terms and Conditions of Sale (CGV).


1. Website Operator:


The website and associated digital services are operated by:


Rahat.fr

Legal form: Entrepreneur individuel (EI)

Registered in France


SIREN: 990 334 369

SIRET (Head Office): 990 334 369 00024

VAT Number: FR13 990334369

Registered location: Caen, France


Website: www.rahat.fr

Email: info@rahat.fr


Rahat.fr provides IT services, digital solutions, software and web-related services, artificial intelligence integration, automation and other technology-related solutions.


2. Scope of These Terms:


These Terms apply to visitors, registered users and other persons accessing or using the Rahat.fr website or digital services, unless separate terms expressly apply to a particular service.


Certain services may be governed by additional terms, including:


• General Terms and Conditions of Sale (CGV).

• Specific service agreements.

• Quotations and order forms.

• Subscription conditions.

• Software or SaaS licence terms.

• Data Processing Agreements (DPA).

• Third-party service terms.

• Other contractual documentation agreed between Rahat.fr and the customer.


Where specific contractual terms apply to a service, those terms may supplement these Terms and, in the event of a conflict, prevail to the extent applicable to that service.


3. Acceptance of the Terms:


By using the website or relevant digital services, you agree to comply with these Terms and applicable laws and regulations.


If you use our services on behalf of a company, organization or other legal entity, you represent that you have the necessary authority to act on its behalf where such authority is required.


You should stop using the relevant service if you do not accept these Terms.


4. Access to the Website:


Rahat.fr seeks to maintain reasonable availability of its website and services but does not guarantee that access will always be uninterrupted, secure or error-free.


Access may be suspended, limited or temporarily unavailable due to:


• Maintenance.

• Security measures.

• Software or infrastructure updates.

• Technical incidents.

• Hosting or network problems.

• Third-party service interruptions.

• Events outside our reasonable control.


We may modify, suspend or discontinue website features when reasonably necessary.


5. User Accounts:


Certain services may require you to create an account.


When creating or using an account, you agree to:


• Provide information that is reasonably accurate and current.

• Keep your account information updated where necessary.

• Protect your login credentials.

• Not share credentials where doing so could compromise account security.

• Promptly notify Rahat.fr if you reasonably suspect unauthorized access.

• Accept responsibility for activities performed through your account to the extent permitted by applicable law.


Rahat.fr may implement authentication, verification or security measures to protect accounts and services.


6. Eligibility and Capacity:


Users must have the legal capacity required under applicable law to enter into any agreement associated with the services they use.


Where a user acts on behalf of a business, organization or other entity, that user must have appropriate authorization where required.


Certain services may be subject to additional eligibility, age, professional or geographic requirements.


7. Permitted Use:


You may use the Rahat.fr website and services only for lawful purposes and in accordance with these Terms.


You may use available functionality for legitimate purposes such as:


• Learning about Rahat.fr and its services.

• Contacting us.

• Requesting information or quotations.

• Creating and managing an authorized account.

• Purchasing or subscribing to available services.

• Using software or digital tools according to the applicable licence or service conditions.

• Submitting information necessary for requested services.

• Using AI and automation features for lawful purposes.


8. Prohibited Use:


You must not use the website or services to:


• Violate applicable laws or regulations.

• Commit or facilitate fraud or other unlawful activity.

• Attempt unauthorized access to accounts, servers, databases, networks or restricted systems.

• Circumvent authentication, security, access-control or usage restrictions.

• Introduce viruses, malware, malicious scripts or other harmful code.

• Disrupt, overload, damage or interfere with the website or its infrastructure.

• Perform unauthorized security testing, scanning or exploitation.

• Scrape, crawl or extract data in a manner prohibited by applicable law or applicable service restrictions.

• Impersonate another person or misrepresent your identity or authority.

• Infringe intellectual-property, privacy, confidentiality or other rights.

• Use the services to distribute unlawful, malicious, deceptive or infringing content.

• Attempt to reverse engineer, decompile or otherwise obtain protected source code except where expressly permitted by law or licence.

• Resell, sublicense or commercially exploit a service where this is not expressly authorized.

• Abuse APIs, automation features, messaging systems or other technical resources.


Rahat.fr may restrict access where there are reasonable grounds to believe these Terms, applicable contractual conditions or applicable law have been violated.


9. User Content:


Certain services may allow users to submit, upload, store or process information, documents, files, prompts, text, images or other content.


You remain responsible for content you submit and must ensure that you have the rights, permissions and lawful basis necessary to provide and process that content.


You must not submit content that:


• Is unlawful.

• Violates the rights of another person.

• Contains malicious code.

• Is submitted without required authorization.

• Violates applicable confidentiality or data-protection obligations.


Unless otherwise agreed, submitting content does not transfer ownership of that content to Rahat.fr.


You grant Rahat.fr the limited rights necessary to host, transmit, process or otherwise handle the content solely as required to provide, secure and operate the requested service.


10. Intellectual Property:


Unless otherwise stated, the Rahat.fr website, branding, original texts, designs, graphics, interfaces, software components and other original materials are protected by applicable intellectual-property laws.


No ownership rights are transferred to users merely by accessing or using the website.


You may not reproduce, distribute, modify, publish, sell, license or commercially exploit protected Rahat.fr materials without authorization, except where permitted by applicable law or an applicable licence.


Third-party trademarks, software, images, technologies and other materials remain the property of their respective owners.


11. Software and SaaS Services:


Certain Rahat.fr services may provide access to software, hosted platforms, SaaS products, applications, plugins, APIs or other digital tools.


Such services may be subject to additional conditions concerning:


• Licence rights.

• Authorized users.

• Usage limits.

• Subscriptions.

• Storage.

• API usage.

• Technical requirements.

• Updates and maintenance.

• Support.

• Third-party integrations.

• Suspension or termination.


Access to a software service does not transfer ownership of the underlying software or source code unless expressly agreed in writing.


12. Artificial Intelligence and Automation:


Certain Rahat.fr services may incorporate artificial intelligence, machine learning, automation or third-party AI technologies.


AI-generated or automated outputs may contain inaccuracies, omissions or unexpected results and may not be appropriate for every purpose.


Users remain responsible for reviewing outputs and determining whether they are suitable for their intended use.


Users should not rely solely on AI-generated output for decisions that require professional, legal, medical, financial, regulatory or other specialized judgment.


Users must not knowingly use AI or automation features for unlawful purposes or in violation of third-party rights.


Specific AI services may be subject to additional terms, limitations or usage policies.


13. Third-Party Services:


Rahat.fr may integrate with or provide access to third-party platforms, APIs, payment providers, cloud services, social networks, AI providers or other external services.


Third-party services are operated independently and may be subject to their own:


• Terms of service.

• Privacy policies.

• Cookie policies.

• Licence conditions.

• Usage restrictions.


Rahat.fr does not control independent third-party services and cannot guarantee their continuous availability or functionality.


The presence of an integration or link does not necessarily constitute an endorsement or partnership unless expressly stated.


14. Payments and Paid Services:


Where a user purchases or subscribes to a paid service, additional commercial conditions may apply.


These may include:


• Prices.

• Taxes.

• Billing cycles.

• Payment methods.

• Subscription periods.

• Renewal conditions.

• Cancellation rights.

• Refund conditions.

• Service delivery conditions.


Applicable commercial terms will be provided through the relevant quotation, order, subscription page, contract or General Terms and Conditions of Sale (CGV).


15. Availability and Modifications:


Rahat.fr may update, improve, replace or modify website functionality and digital services when reasonably necessary.


We may also perform maintenance, security updates, bug fixes and infrastructure changes.


Where a material change affects a paid contractual service, applicable contractual obligations and mandatory legal rights will continue to apply.


16. Security:


Rahat.fr implements reasonable technical and organizational measures designed to protect its website, systems and services.


Users must not attempt to bypass, disable or interfere with security mechanisms.


Users are responsible for maintaining reasonable security of their own devices, accounts, credentials, systems and integrations.


No internet-connected service can guarantee absolute security.


17. Privacy and Personal Data:


Personal data processed through Rahat.fr is handled in accordance with applicable data-protection requirements.


Our Privacy Policy provides further information regarding:


• Personal data collected.

• Purposes of processing.

• Legal bases.

• Data recipients.

• Retention.

• International transfers.

• Security.

• User rights under the GDPR.


Where Rahat.fr processes personal data on behalf of a business customer, additional data-processing terms or a Data Processing Agreement may apply.


18. Cookies:


Rahat.fr may use cookies and similar technologies for essential functionality, security, preferences, analytics and other permitted purposes.


Where consent is legally required, applicable technologies should be activated only after the necessary consent has been obtained.


Further information is available in our Cookie Policy.


19. Suspension and Termination:


Rahat.fr may suspend, restrict or terminate access to an account or service where reasonably necessary, including in cases of:


• Material violation of these Terms.

• Security risks.

• Fraudulent or unlawful activity.

• Abuse of services.

• Unauthorized access or use.

• Non-payment where payment is contractually required.

• Legal or regulatory requirements.


Where appropriate and reasonably possible, notice may be provided before suspension or termination.


Any suspension or termination remains subject to applicable contractual provisions and mandatory legal rights.


20. Disclaimer:


Rahat.fr seeks to provide accurate and reliable website information and digital services.


However, general website information is provided for informational purposes and may not always be complete, current or suitable for a user's specific circumstances.


AI-generated, automated or third-party information may require independent verification.


Nothing on the website should be treated as professional legal, medical, financial or other regulated advice unless a service is expressly provided as such by an appropriately qualified professional.


21. Limitation of Liability:


Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.


Subject to applicable mandatory rules, Rahat.fr shall not be liable for losses caused exclusively by circumstances outside its reasonable control.


For paid services, any specific limitations or allocation of liability may be defined in the applicable contract, quotation, order or General Terms and Conditions of Sale.


Consumer rights that cannot legally be excluded or restricted remain unaffected.


22. Indemnification:


Where permitted by applicable law and particularly in a professional or business context, a user may be responsible for losses or claims resulting from their unlawful use of the services, infringement of third-party rights or material breach of applicable contractual obligations.


Nothing in this section imposes an obligation on a consumer where such an obligation would be prohibited or unenforceable under applicable law.


23. External Links:


The website may contain links to external websites or services.


Rahat.fr is not responsible for the content, security, availability or practices of independent third-party websites.


Users should review the terms and privacy practices of third-party services before using them.


24. Consumer Rights:


Where a user qualifies as a consumer under applicable law, the user retains all mandatory consumer rights provided by French and European Union law.


Nothing in these Terms is intended to waive, exclude or restrict rights that cannot legally be waived, excluded or restricted.


Specific information regarding paid services, withdrawal rights, cancellations, refunds, legal guarantees or dispute resolution may be provided in the applicable General Terms and Conditions of Sale (CGV).


25. Changes to These Terms:


Rahat.fr may update these Terms of Use to reflect changes in:


• Website functionality.

• Services.

• Technology.

• Security requirements.

• Business practices.

• Applicable laws or regulations.


The latest version will be published on this page with an updated revision date.


Where a material change affects an existing contractual service, additional notice may be provided where appropriate or legally required.


26. Governing Law:


Unless mandatory rules provide otherwise, these Terms and the use of the Rahat.fr website are governed by French law.


Any dispute will be handled in accordance with applicable legal and jurisdictional rules.


Where the user is a consumer, mandatory consumer-protection and jurisdictional rights remain applicable.


27. Severability:


If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.


The affected provision should, where possible, be interpreted or adjusted in a manner consistent with its original purpose and applicable law.


28. No Waiver:


A failure by Rahat.fr to exercise or enforce a right under these Terms does not automatically constitute a waiver of that right.


29. Entire Framework:


These Terms form part of the legal framework governing the Rahat.fr website and should be read together, where applicable, with:


• Legal Notice.

• Privacy Policy.

• Cookie Policy.

• General Terms and Conditions of Sale (CGV).

• Refund Policy.

• Data Processing Agreement (DPA).

• Specific contracts, quotations or service conditions.


Where a specific signed or accepted contractual document applies to a service, that document may take precedence over these general website Terms where appropriate.


30. Contact:


For questions concerning these Terms of Use or the Rahat.fr website, please contact:


Rahat.fr

Caen, France

Email: info@rahat.fr

Website: www.rahat.fr


Last updated: 9 August 2026